We're here to help! Get in touch with our team for any questions or support you need.
We typically respond within 24 hours
Monday - Friday, 9 AM - 5 PM EST
How do I create a video?
Simply upload two images, choose your preferred artistic style, and our AI will generate a beautiful video with smooth transitions.
What file formats are supported?
We support common image formats (JPG, PNG) and generate videos in MP4 format that work on all devices.
How long does video generation take?
Video generation typically takes just a few minutes. You'll receive a notification when your video is ready.
Can I use IMVI for commercial purposes?
Yes! IMVI can be used for both personal and commercial projects. Please refer to our Terms of Service for more details.
Do you offer refunds?
We offer refunds for unused credits within 30 days of purchase. Please contact us at support@imvi.io for assistance.
If you can't find the answer you're looking for, don't hesitate to reach out to us. Our support team is dedicated to helping you get the most out of IMVI.
For technical issues or feature requests, please include as much detail as possible in your email so we can assist you more effectively.